178 Preah Ang Makhak Vann (St. Inside the National Museum
The Sugar Palm
1600 ft
178 13 Street
Mister Brew
1700 ft
172 Street
Reviews and Ratings
Feedback from previous guests about their experience.
68%
liked the hotel and would stay again
6.8/10
Nice
Rooms
7.4
Location
9.0
Service
5.2
Dining
5.0
Guest reviews
6.8/10
based on 5 reviews
8.0
8.0/10 based on 500 reviews
James
United States of America,
February
2025
7.6/10
I had a pretty decent stay at the hotel. The room I got was spacious and organized well, which I really appreciated. However, the service left a bit to be desired since I faced some misinformation about amenities. On the plus side, the location was simply excellent, with everything in walking distance. I found the overall value for what I paid to be quite reasonable, even though a couple of things could have been better.
Rooms
8.0
The room was spacious and well organized, which made my stay comfortable.
Service
6.0
The service was generally nice and accommodating, but I encountered some inconsistencies regarding availability of amenities.
Location
9.0
The location was perfect, just a short walk to many attractions and the Royal Palace.
Dining
Facilities
Vernon
United States of America,
November
2024
6.6/10
I had a mixed experience at this hotel. While the location was absolutely charming, tucked away on a quiet street with lovely sights just a short walk away, there were some hiccups with the room and service. The lack of Wi-Fi availability was frustrating, and the dining options weren't the best either. However, the rooftop pool was a nice retreat, making it a decent place overall.
Rooms
6.0
The room felt a bit cramped and had some oddities, like the light switch being on the other side of the room. Also, there wasn't a power point next to the bed, which was inconvenient.
Service
5.0
I encountered issues with the service, mainly because the Wi-Fi promised wasn't available in my room. I had to follow up daily to get any information on it.
Location
9.0
The hotel is situated in a lovely area, with beautiful statues and wood carvings nearby. Everything worth seeing is within walking distance, and the lobby has a very nice ambiance.
Dining
5.0
Dining was quite limited, with not much variety, although the food I had did taste good. The setting by the pool was pleasant.
Facilities
8.0
The pool area was a highlight for me; it was well-maintained and offered a nice escape from the day's hustle.
Deborah
United States of America,
November
2024
7.4/10
I had a great stay at the hotel, enjoying the spacious rooms that boasted stunning views of the city. The bathroom was impressive with a multi-position shower, and it was all kept very clean. However, I did find the service inconsistent; while some staff were polite, there were moments that felt rushed. The location was perfect as it offered a peaceful side street that was still close to major attractions. Overall, the value for money was decent, but the dining options could definitely use some improvement, especially for breakfast.
Rooms
9.0
The rooms were large and clean, featuring comfortable beds and an amazing view of the city. The bathroom was particularly impressive, with great water pressure.
Service
6.0
The service was hit or miss; some staff were polite, but I faced a few moments that felt rude and pushy about payment.
Location
10.0
The location was excellent, situated on a quiet street but still within walking distance to many key spots and attractions.
Dining
5.0
Dining choices were a bit limited, especially for breakfast, which was disappointing since options were unavailable when I needed them.
Facilities
7.0
The facilities were nice, especially the roof pool, although I felt there could have been more amenities available.
Joseph
United States of America,
October
2024
6.0/10
I stayed at this hotel and appreciated the spacious room that had two comfortable beds. The bathroom was quite impressive, featuring a multi-position shower that was a real treat. Unfortunately, the room wasn’t as clean as I had hoped, and I found it inconvenient that the light switch was on the opposite side of the room. Overall, it offered a good amount of space and comfort, but the cleanliness left something to be desired.
Rooms
6.0
The room was spacious with two comfortable beds, but it wasn't clean and the light switch was on the opposite side of the room.
Service
5.0
I found the service to be quite impolite at times, which was disappointing.
Location
8.0
The hotel was on a small street away from the hustle and bustle, but it was still an easy walk to the Mekong boardwalk and various dining options.
Dining
5.0
I was a bit let down by the breakfast service, as many options were not available early in the morning due to my schedule.
Facilities
7.0
The hotel had decent facilities, but nothing particularly stood out as extraordinary.
Daniel
United States of America,
October
2024
7.2/10
I had a mixed experience at this hotel. The rooms were super spacious and comfortable, but I had to ask for cleaning, which was a bit disappointing. The location is fantastic and tucked away from the main street, making it easy to explore nearby attractions. However, the service could use some improvement, as not everything was as advertised, and I wasn't pleased with the communication regarding my room request.
Rooms
8.0
The rooms were amazing, really spacious and comfortable, which made for a nice stay, but I had to ask for cleaning, and that was a bit of an inconvenience.
Service
5.0
I found the service lacking clarity; they proposed moving me to another hotel for the room I wanted, but it became a bit frustrating when they initially said it was available in all rooms.
Location
9.0
The location is perfect, tucked down a cute little no-through road and not far from the Royal Palace, which made it easy to walk around.
Dining
Facilities
7.0
I enjoyed the hotel lobby and the small pool on the roof, though it definitely needs umbrellas for some shade.
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